Your privacy is important to us. We value the trust you have placed in us, and are committed to protecting and safeguarding any personal data you give us. This document describes how we use and process your personal data. It also tells you how you can contact us if you have questions about your personal data.
What kind of personal information does Grey Eagles India Private Limited use?
When you make a reservation, you are asked for your name, telephone number and email address. You might also be asked for your payment information, the names of guests travelling with you and your preferences for your stay.
When you visit our websites, even if you do not make a reservation, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. When you make a reservation, our system registers through which means and from which websites you have made your reservation.
We may also receive information about you when you use certain social media services.
Why does Vanvasa Resort a division of Grey Eagles India Private Limited collect, use and share your personal data?
How does Vanvasa Resort use social media?
We use social media to promote our accommodation property and to promote, improve and facilitate our own services. For example, we have integrated social media plugins into the website. So when you click on one of the buttons and register with your social media account, information is shared with your social media provider, and possibly presented on your social media profile to be shared with others in your network.
In addition to implementing these buttons, We use social media by maintaining accounts and offering apps on several social media sites. These social media services may allow you to share information with us. When you register with a social media app, you will be told which information will be shared with Vanvasa Resort. The information you choose to share with us may include the basic information that’s available in your social media profile, email address, status updates and your list of friends. This information is necessary to create a unique user experience either in the app itself or on our websites. It facilitates such things as personalising our website to suit your needs, connecting you with your friends on travel destinations and analysing and enhancing our travel-related services.
How does Vanvasa Resort use guest reviews and other destination-related information you share with us?
After your stay at our resort, you will be invited to submit a guest review. This invite may ask for information about the accommodation, the surrounding areas, and the destination. By completing a guest review, you are agreeing that it can be displayed (as described in detail in our Terms and Conditions page) on our website, to inform other travellers about the quality and services at the accommodation you stayed in.
If you indicate that a guest review was helpful – or not helpful – we will aggregate this with feedback from other customers in order to sort and prioritise guest reviews. We may use the information in your lists or in other destination-related information you share with us to help other travellers find the right destination.